Privacy Policy
Last updated: July 26, 2026
Privacy Policy
This Privacy Policy explains how Tooned collects, uses, and protects your personal information when you use our platform. Tooned is a Canadian company, and we handle your data in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
- Account information: your name, email address, and authentication details.
- Vehicle data: vehicles you track, VINs, maintenance records, and details you enter into our tools.
- Usage data: pages viewed, features used, and interactions that help us improve the Service.
- Payment information: handled securely by Stripe. We do not store your full card numbers.
2. How We Use Your Information
- To provide and operate the platform tools and marketplace.
- To process payment for the Advocate service.
- To respond to your enquiries and provide Advocate service outreach.
- To improve, personalize, and maintain the Service.
3. Data Processing
When you use our tools, your inputs (such as vehicle details and contract information) are processed to generate responses. We use this data only to provide the requested results and improve your experience. Please avoid submitting sensitive personal information that is not necessary for the task at hand.
4. How We Share Information
- Stripe: to process payments securely.
- Service providers: to generate the analyses and guidance you request.
- Service providers: trusted vendors that help us operate the platform.
- As required by law: where disclosure is legally compelled or necessary to protect our rights.
We do not sell your personal information.
5. Cookies and Similar Technologies
We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how the Service is used. You can control cookies through your browser settings.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is perfectly secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. We delete or anonymize data when it is no longer needed, subject to legal retention requirements.
8. Your Rights
- Access and request a copy of your personal information.
- Correct inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal obligations.
- Withdraw consent for optional data processing at any time.
- Unsubscribe from marketing communications.
To exercise these rights, contact us through the contact section of our website.
9. Children's Privacy
The Service is not intended for individuals under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post revisions on this page with an updated date.
11. Contact
Questions about your privacy? Contact us through the contact section of our website.